Even more fabulous news – we’ve listened to your feedback and extended our customer support times! You can now reach our support team from 9am up until 10pm, seven days a week.
Whether you’d like help using the software or you’re after further information about a particular product, our UK based customer support team will be happy to help you, via phone, email and live chat. They’re a super friendly bunch and 100% dedicated to making sure you’re delighted with your order, from creation, right through to delivery.
If you have any problems what so ever, you can get in touch between 9am and 10pm any day of the week, via the following methods:
Call: 01926 463 107
Live chat: chat directly to an advisor on CEWE Photoworld.
How to use live chat
Click on the ‘Live Help & Support’ tab found on every page of our website. Enter your name and email, then click ‘Start the chat’
If you do however find yourself still tinkering away after 10pm and there’s a question you’d like answering, try our FAQ’s page here. We’ve added the most popular queries and questions to give you that extra bit of help when the support guys are tucked in, recharging their batteries.
Plus, don’t forget you can track your orders online. Simply click ‘Track My Order’ in the footer, sign in with your CEWE Photoworld account details and your order status will be available on screen.