If you have any queries at all regarding CEWE Photoworld we have a dedicated Customer Service team who can help you and we’re now available 24/7. If your query is related to an order, please have your order number at hand or include it when contacting in writing or by email. You can find your order number in your order confirmation email. Choose from one of the following methods for assistance with your enquiries:
Live Chat is the easiest way to get in touch with us. Just click the below ‘Start Chat’ button to be instantly connected with someone in our customer care team.
Phone: 01926 463 107 (calls are charged at the standard national rate)
Email: firstname.lastname@example.org. Please note, if you are sending files via email, we cannot accept attachments totalling over 10MB. Please split attachments into multiple emails if it exceeds this limit.
Post: CEWE Photoworld, Unit 4, Spartan Close, Titan Business Centre Tachbrook Park Warwick CV34 6RR
Orders can be tracked online using your order number, please leave 2 hours from placing an order before using this service. Information regarding delivery times can be found on each product page or on our Delivery Information page.
Note: If you have received an order confirmation email, we have your order and it is now being processed. If you do not appear to have received this email, please check your spam folder.
TeamViewer: TeamViewer can only be connected once authorised with a member of the CEWE Customer Service team.