What is your returns / refunds policy?

All CEWE PHOTOBOOKS, Wall Art and Calendars are covered by a 100% Satisfaction Guarantee. All other products cannot be returned for a refund once ordered unless they arrive damaged or with a quality issue.

If your order has arrived damaged or you believe there is a problem with the quality of your order, please return your order to us free of charge, using the return address label enclosed on your delivery note.

Please enclose a short note to advise what the problem is with your order and we can investigate it for you. We do unfortunately require the order to be returned to ensure the damage or quality issue can be checked.