How long should I wait for my order to arrive before I chase it up?

We would request that you wait the turnaround time of the product you have ordered. If you have not received your order in the estimated delivery time we do recommend contacting your local post office as the package might be waiting there for collection. We cannot class an item as lost/missing in the post before this time has passed. If after the turnaround time of your product you have still not received it then please contact us.