The payment for my order has been reserved in my account but the order was not successful. What should I do now?

The payment is authorized when you enter your payment details so this will automatically reserve the payment in your account. If your order is then unsuccessful, and you do not receive a confirmation email of your order through, the amount will not be debited from your account. The payment will go back into your account but it can take up to 7- 10 working days depending upon your bank.