cewe cares

We are still here for you.

However, your order may take longer to reach you. Find out more information here.

We’re still here for you

There’s no denying that this year is a little different to usual, but one thing remains certain: we are here for you.

We can reassure you that we are continue to turn your treasured memories into stunning photo products with utmost care and quality. However, your orders may take a little longer to reach you during these uncertain times. We are busy working with our suppliers to make sure we can process and deliver your orders as soon as we possibly can.

We thank you in advance for your patience.

As a socially responsible company, we have taken, and continue to take, the highest safety measures to protect our staff and customers. We’ve implemented changes to ensure that our production staff and employees, both in Europe and the UK, are safe – this includes split-shift patterns, temperature-gauging and the option to work from home for many of our employees.

Though the past year has proved a challenge for us all in many ways, we hope you have been able to enjoy some special moments with your loved ones. We have been extremely heartened to see you continue to find joy in documenting life’s small pleasures on camera, even during turbulent times.

Continue to create, reminisce and share what makes you happy, all from the comfort of your own home. We’ll always be here to bring those memories to life.

Let’s keep in touch

FAQ

Can I continue to order?

Yes! With our 13 production facilities across Europe, CEWE is well-positioned to continue trading as normal. You are still free to order in your usual way via your web browser, through our Creator Software for PC/Mac or using our smartphone and tablet app. All of our products are still available for order, but please bear in mind these may take longer to reach you if they are produced in Europe.

Will delivery times be affected?

We can currently process and deliver your order within our usual timeframes. However, please bear with us as we work with our suppliers to ensure your photo products can be made. Please take into consideration that your order may take longer to reach you because of this. Thank you in advance for your patience.

Could I get infected through my photo products?

No! Neither our products nor their packaging pose a virus risk. Public Health England has advised that it is safe to receive packages and products through the post without risk of contamination. You can find more information on this via the Public Health England or the World Health Organization websites.

How is CEWE protecting its employees?

Many of our employees have the option to work from home. Our production team work to a separate shift pattern in order to keep risk to employees as low as possible. With these and many other measures in place, we’re doing all we can to ensure that our employees are protected and that your products can still be ordered and delivered.

Award-winning

We’re a UK manufacturer, and a proud part of Europe’s number one photo company.

Our Promise

We want you to love your CEWE PHOTOBOOK. If you’re not 100% happy, we’ll help you out, no matter what.

24/7 Customer Support

Have questions or need advice? Our UK based customer support team are always ready to help.

Our customers love us

View all our reviews on TrustPilot.